Can I change invoice numbers in Kontuly?
No. Kontuly numbers invoices automatically, in order (INV-0001, INV-0002, INV-0003 and so on), with no setting to change the prefix or starting number, and never reuses a number, so your sequence has no gaps to explain.
When does an invoice get its number?
When you first save it, even as a draft. The number never changes after that, which is why a draft invoice can't be deleted: void it instead, and it keeps its number, marked Void.
What if I bring in invoices from my old software?
If a number is already taken, for example by invoices imported from another accounting package, Kontuly skips to the next free one. Your new invoices carry on from there without clashing.
How are other documents numbered?
| Document | Numbers |
|---|---|
| Customer credit notes | CN-0001, CN-0002… |
| Quotes | QU-0001, QU-0002… |
| Contracts | CT-0001, CT-0002… |
| Purchase orders | PO-0001, PO-0002… |
Bills and supplier credit notes don't get a Kontuly number: they carry the supplier's own invoice or credit note number, which you type in.
Related questions
- How do I void or cancel an invoice in Kontuly?Void an invoice in Kontuly when it should never have been issued, or raise a credit note when the customer is owed some of it back. When each one fits.
- Why can't I delete a draft invoice in Kontuly?Kontuly lets you delete draft bills and credit notes but not draft invoices, because their number is already taken. Void the draft instead.
- How do I create and send an invoice in Kontuly?Write an invoice in Kontuly as a draft, check it with Preview, then approve it to record the sale and email it to your customer with the PDF attached.
More about quotes, invoices and customers
- How do I add a customer or supplier in Kontuly?Add customers and suppliers to Kontuly's Contacts list, choose whether each is a customer, supplier or both, and archive the ones you no longer use.
- How do I record a customer payment in Kontuly?Mark a Kontuly invoice as paid by matching the deposit in Banking or recording the payment by hand, including part payments and undoing a mistake.
- How do I give a customer a credit note in Kontuly?Raise a customer credit note from an invoice in Kontuly to refund or reduce what a customer owes, then apply the credit to an invoice or pay it back.
- How do I send a customer statement in Kontuly?Create a customer statement in Kontuly showing invoices, payments and what's still owing, with ageing, then preview it, save the PDF or email it.
- How do overdue invoice reminders work in Kontuly?Kontuly emails customers when an invoice is overdue, at 7, 14 and 21 days to start with. Change the timing and wording, or turn reminders off.