Kontuly says a business was saved by a newer version
Kontuly says "This business was saved by a newer version of Kontuly" when a newer version of the app, on this or another computer, has already opened the business. Older versions can't open it. Update Kontuly and it opens normally.
- Click About in the sidebar.
- Click Check for updates, then Download.
- Click Restart when the update is ready.
If no update is offered, download the latest version again from your beta download link.
Why does this happen?
When an update changes how data is stored, Kontuly converts each business the next time it opens, after taking a Before update backup. From then on the business is in the newer form, which an older version doesn't understand.
"This backup is from a newer version of the app — update to restore it"
The same thing for a backup file: it was made by a newer version than the one you're running. Update first, then restore it. This often happens when you move to a new computer and install an older copy there; install the same or a newer version than the old computer had.
Related questions
- How do I update Kontuly to the latest version?Kontuly checks for updates when it starts. Open About, click Download, then Restart. Your books are backed up first if the update changes how they're stored.
- How do I restore a Kontuly backup?Restoring a backup in Kontuly always adds it as a new, separate business, so your current books are never overwritten. How to restore a listed backup or a file.
- How do I move Kontuly to a new computer?Export a backup of each business, deactivate the licence on the old computer, then install Kontuly on the new one, activate and restore. Step by step.
More about troubleshooting
- Why can't I edit an approved invoice or bill in Kontuly?Kontuly says "Only draft invoices can be edited" or "Only draft bills can be edited"? Fix an approved document by voiding it or raising a credit note.
- Why does Kontuly say "Period is locked"?The transaction is dated on or before the lock date in Kontuly's Settings. Date the correction after it, or clear the lock date, fix it and set it again.
- Why can't I change the currency of a business in Kontuly?Kontuly fixes a business's currency once any transaction is posted, because every amount is stored in it. If it's wrong, set up a new business.
- Why can't I void a bill or credit note in Kontuly?No Void button on a Kontuly bill or credit note? Remove its payments, allocations and refunds first, and check the lock date. What each message means.
- Kontuly says an account has transactions and its type can't changeKontuly locks an account's type once it's been used, so past reports don't change. Create a new account of the right type and move the balance with a journal.