Why can't I change a tax rate's percentage in Kontuly?
Kontuly says "… is already used, so its percentage can't change — add a new rate instead" because a rate used on any invoice, bill, credit note or bank transaction is locked, so past documents and BAS figures can't silently change. Add a new rate with the new percentage, switch your accounts to it, and archive the old one.
- Add the new rate. In Settings, under Tax rates, click Add rate, give it a unique Name, choose Taxed and enter the Rate (%).
- Switch your accounts. In the Chart of Accounts, edit each account that used the old rate and change its GST code.
- Archive the old rate. Click its archive icon in Tax rates. It disappears from new entries but stays on existing documents.
Why won't the old rate archive?
- It's one of the four built-in rates (GST 10%, GST Free, Input Taxed, No GST). Rename it instead.
- It's still the default of an active account. Change that account's GST code first.
What can I still change?
You can rename any rate at any time. A taxed rate's percentage can change only while it's unused. A rate's kind (Taxed, Zero rated / free, Exempt) can't change after it's created.
Bank rules and drafts
Check any bank rule that sets its own Tax rate. Draft invoices keep the rate on each line, so change the line's rate before you approve them.
Related questions
- What GST codes does Kontuly use, and can I add my own?Kontuly starts with GST 10%, GST Free, Input Taxed and No GST. What each means on your BAS, how account defaults work, and how to add a rate.
- What happens in Kontuly if I'm not registered for GST?Untick Registered for GST in Kontuly's settings and no GST is worked out anywhere. What changes, and what happens when you register later.
- Why doesn't my GST Report match what I expected in Kontuly?Kontuly GST Report figures off? Check the basis, the period, drafts and unassigned bank lines, tax codes, what's deliberately left out and GST registration.
More about troubleshooting
- Why can't I edit an approved invoice or bill in Kontuly?Kontuly says "Only draft invoices can be edited" or "Only draft bills can be edited"? Fix an approved document by voiding it or raising a credit note.
- Why does Kontuly say "Period is locked"?The transaction is dated on or before the lock date in Kontuly's Settings. Date the correction after it, or clear the lock date, fix it and set it again.
- Why can't I change the currency of a business in Kontuly?Kontuly fixes a business's currency once any transaction is posted, because every amount is stored in it. If it's wrong, set up a new business.
- Why can't I void a bill or credit note in Kontuly?No Void button on a Kontuly bill or credit note? Remove its payments, allocations and refunds first, and check the lock date. What each message means.
- Kontuly says an account has transactions and its type can't changeKontuly locks an account's type once it's been used, so past reports don't change. Create a new account of the right type and move the balance with a journal.