Why didn't my bank rule code a transaction in Kontuly?
A Kontuly bank rule only codes a transaction it can post, so lines dated on or before your lock date, or lines whose rule account has since been archived, are left unassigned for you. Also check that the rule applies to the bank account you imported into and isn't paused.
Checks in order
- Bank account. In Rules, the rule must show the account you imported into, or All bank accounts.
- Paused. A rule marked paused doesn't run on import. Edit it and tick Apply automatically on import.
- Pattern. Contains looks for your text anywhere in the description, ignoring capitals. Compare it with the exact description on the bank line.
- How the line arrived. Rules run on CSV and PDF imports only, not on lines added by hand or in Quick Input.
- Lock date. Lines dated on or before the lock date in Settings are imported but never coded automatically.
- Archived account. If the rule's account was archived, the line is left unassigned. Point the rule at another account.
- Another rule won. When several rules match, the most recently added one wins.
After fixing a rule, click Apply rules on the Banking screen to run your rules over the lines still waiting.
"A rule can't assign to Accounts Receivable or Accounts Payable"
Customer and supplier payments are matched to their invoices and bills, so a rule can't code lines to those accounts. Leave those lines to match, or choose a different account for the rule.
Related questions
- How do bank rules automatically code transactions in Kontuly?Set up bank rules in Kontuly so rent, phone bills and bank fees are coded automatically when you import a statement, and run them over waiting lines.
- How do I code bank transactions in Kontuly?Code each bank line in Kontuly's Banking screen by choosing an account in its Assign to column. GST is split out for you, and you can code many lines at once.
- How do I lock a period after lodging a BAS in Kontuly?Set the lock date in Kontuly's Settings so nothing dated on or before it can be posted, changed or voided, protecting a lodged BAS or a finished year.
More about troubleshooting
- Why can't I edit an approved invoice or bill in Kontuly?Kontuly says "Only draft invoices can be edited" or "Only draft bills can be edited"? Fix an approved document by voiding it or raising a credit note.
- Why does Kontuly say "Period is locked"?The transaction is dated on or before the lock date in Kontuly's Settings. Date the correction after it, or clear the lock date, fix it and set it again.
- Why can't I change the currency of a business in Kontuly?Kontuly fixes a business's currency once any transaction is posted, because every amount is stored in it. If it's wrong, set up a new business.
- Why can't I void a bill or credit note in Kontuly?No Void button on a Kontuly bill or credit note? Remove its payments, allocations and refunds first, and check the lock date. What each message means.
- Kontuly says an account has transactions and its type can't changeKontuly locks an account's type once it's been used, so past reports don't change. Create a new account of the right type and move the balance with a journal.