Why must I match a payment to an invoice in Kontuly?
Kontuly shows "Match this transaction to an invoice instead of assigning it to Accounts Receivable" because money from a customer must be matched to their invoice, so the invoice shows as paid and what customers owe stays right. Click Match on the bank line in Banking and tick the invoice.
The same applies to suppliers: "Match this transaction to a bill instead of assigning it to Accounts Payable". Click Match and tick the bill.
Why is this enforced?
Accounts Receivable (what customers owe you) and Accounts Payable (what you owe suppliers) are made up entirely of invoices, bills, credit notes and payments. That way the Aged Receivables and Aged Payables reports always agree with the Balance Sheet. A bank line coded straight to one of them would reduce the balance without telling any invoice it's been paid.
For the same reason, bank rules, split lines and manual journals can't use these accounts either.
The invoice isn't in the Match list
- It may still be a draft. Approve it first: drafts can't be paid.
- It may be in a different currency from the bank account. Foreign invoices are matched one at a time.
- It may already be paid.
The money isn't for an invoice
If it's a deposit or a payment with no invoice, code it to an income or liability account instead, or raise the invoice first and then match. See How do I match a bank payment to an invoice or bill?
Related questions
- How do I match a bank payment to an invoice or bill in Kontuly?Match money in to a customer's invoice, or money out to a supplier's bill, on Kontuly's Banking screen, including one payment covering several invoices.
- How do I code bank transactions in Kontuly?Code each bank line in Kontuly's Banking screen by choosing an account in its Assign to column. GST is split out for you, and you can code many lines at once.
- What does a warning sign on a Kontuly report check mean?Kontuly reports check their own figures. What each warning on the Balance Sheet, aged reports, GST Report or Bank Reconciliation means and how to fix it.
More about troubleshooting
- Why can't I edit an approved invoice or bill in Kontuly?Kontuly says "Only draft invoices can be edited" or "Only draft bills can be edited"? Fix an approved document by voiding it or raising a credit note.
- Why does Kontuly say "Period is locked"?The transaction is dated on or before the lock date in Kontuly's Settings. Date the correction after it, or clear the lock date, fix it and set it again.
- Why can't I change the currency of a business in Kontuly?Kontuly fixes a business's currency once any transaction is posted, because every amount is stored in it. If it's wrong, set up a new business.
- Why can't I void a bill or credit note in Kontuly?No Void button on a Kontuly bill or credit note? Remove its payments, allocations and refunds first, and check the lock date. What each message means.
- Kontuly says an account has transactions and its type can't changeKontuly locks an account's type once it's been used, so past reports don't change. Create a new account of the right type and move the balance with a journal.