What does a warning sign on a Kontuly report check mean?
Many Kontuly reports test their own figures and show the result at the bottom: a tick (✓) when everything agrees, or a warning sign (⚠) with the difference when it doesn't. What to do depends on which check warns.
| Report | Check | If it warns |
|---|---|---|
| Balance Sheet | Net assets equal total equity | Shouldn't happen in normal use. Make a backup and contact support. |
| Statement of Cash Flows | Opening cash plus net movement equals closing cash | As above. |
| Trial Balance | Debits equal credits | As above. |
| Aged Receivables | Agrees to the Accounts Receivable balance | Usually a manual journal posted straight to Accounts Receivable. Find it in the General Ledger for that account, void it, and make the adjustment with an invoice or credit note. |
| Aged Payables | Agrees to the Accounts Payable balance | The same, for Accounts Payable and bills. |
| GST Report | GST by rate agrees to 1A and 1B | The per-rate totals differ from the BAS labels, usually because of data from older versions. Check the transactions in Detail view. |
| Bank Reconciliation | Agrees to the statement balance entered when reconciling | Something dated on or before that statement date has changed since you reconciled. |
| Taxable Payments Annual Report | Every contractor paid has an ABN | Add the ABN to the contractor's contact. |
| Fixed Asset Register | The register agrees with its asset accounts | Something else was posted to them, or an asset's opening depreciation isn't in your books. |
Before you fix anything
Click Back up now in Settings, under Backups. If a fix goes wrong, you can restore the backup as a separate business and compare.
The aged report check on a revaluation date
On a currency revaluation date, the aged reports' check leaves the revaluation out, and a note says so. That's expected.
See also Why doesn't my GST Report match? and How do I print a bank reconciliation report?
Related questions
- How do I see who owes me money in Kontuly?Kontuly's Aged Receivables report shows who owes you and how overdue it is at any date; Aged Payables does the same for what you owe suppliers.
- Why doesn't my GST Report match what I expected in Kontuly?Kontuly GST Report figures off? Check the basis, the period, drafts and unassigned bank lines, tax codes, what's deliberately left out and GST registration.
- How do I print a bank reconciliation report in Kontuly?Kontuly's Bank Reconciliation report agrees your books to the bank statement at a date, listing unpresented payments and outstanding deposits.
More about troubleshooting
- Why can't I edit an approved invoice or bill in Kontuly?Kontuly says "Only draft invoices can be edited" or "Only draft bills can be edited"? Fix an approved document by voiding it or raising a credit note.
- Why does Kontuly say "Period is locked"?The transaction is dated on or before the lock date in Kontuly's Settings. Date the correction after it, or clear the lock date, fix it and set it again.
- Why can't I change the currency of a business in Kontuly?Kontuly fixes a business's currency once any transaction is posted, because every amount is stored in it. If it's wrong, set up a new business.
- Why can't I void a bill or credit note in Kontuly?No Void button on a Kontuly bill or credit note? Remove its payments, allocations and refunds first, and check the lock date. What each message means.
- Kontuly says an account has transactions and its type can't changeKontuly locks an account's type once it's been used, so past reports don't change. Create a new account of the right type and move the balance with a journal.