I restored a Kontuly backup and now I have two businesses
That's expected. Restoring a backup in Kontuly always creates a new, separate business, so your original books are never overwritten. Choose the one you want to keep working in, and delete the other.
- Compare the two. Use the business switcher at the top of the sidebar to move between them. The restored one has "(restored …)" and a date in its name if the names matched.
- Pick one to keep. Anything you enter in one never appears in the other, so work in only one.
- Turn reminders back on if you keep the restored copy: it starts with overdue reminders off and recurring templates paused. Tick Send overdue reminders in Settings, and resume templates in Recurring.
- Delete the other one with Delete this business…. A final backup of it is kept. See How do I delete a business?
- Rename the one you keep if you like, with Rename this business…. See How do I rename a business?
Why doesn't restoring replace my books?
So a restore can never wipe out work by accident. You can look through the restored copy, compare it with your current books and decide which to keep.
It says my licence doesn't allow another business
Each restore adds a business, so it counts toward your licence's limit. Delete a business you don't need first. See Why is one of my businesses read-only?
Related questions
- How do I restore a Kontuly backup?Restoring a backup in Kontuly always adds it as a new, separate business, so your current books are never overwritten. How to restore a listed backup or a file.
- How do I delete a business in Kontuly?Delete a business from Kontuly's business switcher. A final backup is always saved first, so you can bring the business back later if you need it.
- How do I rename a business in Kontuly?A Kontuly business has two names, the one in the business switcher and the legal name on invoices. Changing one never changes the other. How to change each.
More about troubleshooting
- Why can't I edit an approved invoice or bill in Kontuly?Kontuly says "Only draft invoices can be edited" or "Only draft bills can be edited"? Fix an approved document by voiding it or raising a credit note.
- Why does Kontuly say "Period is locked"?The transaction is dated on or before the lock date in Kontuly's Settings. Date the correction after it, or clear the lock date, fix it and set it again.
- Why can't I change the currency of a business in Kontuly?Kontuly fixes a business's currency once any transaction is posted, because every amount is stored in it. If it's wrong, set up a new business.
- Why can't I void a bill or credit note in Kontuly?No Void button on a Kontuly bill or credit note? Remove its payments, allocations and refunds first, and check the lock date. What each message means.
- Kontuly says an account has transactions and its type can't changeKontuly locks an account's type once it's been used, so past reports don't change. Create a new account of the right type and move the balance with a journal.