How do I fix a wrongly coded bank transaction in Kontuly?
In Kontuly, a posted entry is never edited: click Unassign (reverse) on the bank line in Banking, and it goes back to unassigned so you can code it again with the right account or GST rate. Kontuly records a reversing entry, so both the original and the correction stay in your journals.
- Find the line in Banking. If it was cleared from the list, click Show reviewed.
- Click the undo icon (Unassign (reverse)) at the end of its row.
- Code it again. Choose the right account and, if needed, the right tax rate in the box in front of it.
Wrong GST on one transaction
The tax rate box starts at Account's rate, the account's default from the Chart of Accounts. Choose a different rate before picking the account when one line is different. If the account's default is wrong for most of its transactions, change its GST code in the Chart of Accounts first. A line that needs two rates needs a split.
What does unassigning undo?
- Coded or split: the entry is reversed and the split removed.
- Matched to an invoice, bill or refund: the payment is removed and the invoice or bill shows that amount as owing again.
- Linked to a payment you recorded by hand: just unlinked; the payment stays on the invoice or bill.
"This transaction is reconciled (statement …) — undo that bank reconciliation first"
The line is part of a finished reconciliation. Undo the latest reconciliation, fix the line, and reconcile again.
"Period is locked: transactions on or before … cannot be changed"
The line is dated on or before your lock date. If you've already lodged that BAS, the usual practice is to leave it and post a correction in the current period. Otherwise move the lock date, fix it, and set it again. See How do I lock a period?
Related questions
- How do I code bank transactions in Kontuly?Code each bank line in Kontuly's Banking screen by choosing an account in its Assign to column. GST is split out for you, and you can code many lines at once.
- How do I undo a bank reconciliation in Kontuly?Undo the latest bank reconciliation in Kontuly from Reconciliation history, to change a locked entry or redo one finished against the wrong balance.
- How does Kontuly work out GST on a bank transaction?Kontuly treats bank amounts as including GST and splits the tax out at the account's rate, or a rate you choose, when you code the line.
More about troubleshooting
- Why can't I edit an approved invoice or bill in Kontuly?Kontuly says "Only draft invoices can be edited" or "Only draft bills can be edited"? Fix an approved document by voiding it or raising a credit note.
- Why does Kontuly say "Period is locked"?The transaction is dated on or before the lock date in Kontuly's Settings. Date the correction after it, or clear the lock date, fix it and set it again.
- Why can't I change the currency of a business in Kontuly?Kontuly fixes a business's currency once any transaction is posted, because every amount is stored in it. If it's wrong, set up a new business.
- Why can't I void a bill or credit note in Kontuly?No Void button on a Kontuly bill or credit note? Remove its payments, allocations and refunds first, and check the lock date. What each message means.
- Kontuly says an account has transactions and its type can't changeKontuly locks an account's type once it's been used, so past reports don't change. Create a new account of the right type and move the balance with a journal.